How to Report an E-bike or E-scooter Incident

We often receive reports from people about left e-bikes or e-scooters. If they’ve been dumped or damaged, you should report this to the owner so they can take action. For e-scooters, this will be either Lime or Dott. For e-bikes, this will be either Lime or Santander. However, we’d like to know if there have been any incidents involved e-bikes or e-scooters so we can continue to monitor these transport options and their use across the city.We’ve set up an online form so you can report this quickly on our website. Go to the A-Z of services and click the link under ‘E’.